Perk Points: How to Use Your Rewards
Perk Points are our way of thanking you for shopping with Something From Home. The programme is free to join, and you can earn points when you shop online or in-store.
LOG IN TO VIEW MY POINTS & REWARDS
How do I use the points I have earned?
- Open your Loyalty Hub. Use the button above and sign in with the email address you use for your Something From Home orders.
- Check your points and available rewards. Review the rewards shown in your account and the points required for each one.
- Read the reward conditions. Check any minimum spend, delivery restrictions, expiry date and other conditions displayed before redeeming.
- Follow the instructions for your chosen reward. Your Loyalty Hub will show how to redeem and use it. If a discount code is provided, follow its instructions and check that the discount appears in your order summary before paying.
Can I use points for free shipping?
Free shipping is one of the rewards described in our Perk Points programme. Redeem it only when it is available in your Loyalty Hub and your order meets the displayed conditions. Having points does not automatically make every order eligible for free shipping.
How do I earn points in-store?
Give our Browns Bay team the email address linked to your rewards account at checkout so your purchase can be associated with your points account. If you want to use a reward in-store, ask the team to check whether that reward is eligible before paying.
How much are my points worth, and do they expire?
Check your Loyalty Hub for the current points required, reward value and any expiry conditions. The rewards available in your account and their displayed terms are the information to use when redeeming. Please do not rely on an older blog, email or chat answer as a guarantee of a particular discount or bonus.
I cannot see my points or redeem a reward. What should I do?
Check that you are signed in with the email address used for your purchases. If you still need help, email ask@somethingfromhome.co.nz with your order reference and a description of the problem, or contact our team. Please never send your password or sign-in verification code.